PROFESSIONAL EXPERIENCE
Bright House Networks, Tampa FL 04/13-Present
CORPORATE RECRUITER
- Track candidates in OpenHire database.
- Interview potential candidates for sales and customer service positions
- Create and maintain GoogleDocs and Excel spreadsheets for tracking purposes
- Review applications and qualify/screen candidates according to work history, skill set, education, training, salary requirements, as well as personality
Eddie V’s: Darden Corporation, Tampa FL 813.877.7290 02/13-Present
HOSTESS
- Navigate and utilize data base system to maximize restaurant capacity and organize seating arrangements
- Recommend practices to streamline data base and make hostess role more efficient and effective
- Maintain positive and collected demeanor to deliver best customer service
- Adhere to all corporate policies and procedures
- Assist Marketing and sales manager with meeting quarterly goals
SKI Marketing, Tampa FL 813.876.4062 11/12-02/13
RECRUITER/HR DIRECTOR
- Full life cycle recruitment of entry level marketing and sales positions. Searched, screened, interviewed, and offered/terminated candidates. Maintained ATS and built pipeline.
- Processed new hire paperwork and conducted new hire orientation
- Scheduled and ran meetings to motivate employees and maintain a successful, positive environment
- Organized and scheduled employee confrontation meetings to make sure no legal action is taken.
Reason for Leaving: Company relocated to Atlanta, GA
The Fountain Group, Tampa FL 813.321.1653 08/11-08/12
RECRUITER
- Full life-cycle recruitment of candidates within business/financial, IT, engineering, healthcare/biotech./pharmaceutical, manufacturing, and defense industries.
- Maintained a network of contacts to help identify and source qualified candidates within BigBiller ATS (applicant tracking system).
- Reviewed applications and qualified/screened candidates according to work history, skill set, education, training, salary requirements, as well as personality.
- Negotiated salary requirements in a passive and active manner.
- Obtained guidance from management and senior-level team members as necessary in order to provide strategic staffing support to assigned client base.
- Utilized a variety of resources to actively and passively source candidates including, job boards, LinkedIn, self-established pipeline, recruiting databases, employee referrals, creative internet/Boolean searches.
- Conducted telephone interviews to effectively evaluate applicants for referral to the hiring managers and coached candidates for successful interviews in all industries.
- Cross-functional, high volume recruitment for a wide variety of professionals including CFOs, Business/Financial Analysts, AR/AP/Staff/Cost Accountants, CIOs, Project/Program Managers Software/Network/Test Engineers, System Architects, DBA’s, Windows/Unix Administrators, Customer Service Reps, Collection Reps, and Administrative Assistants.
- High volume recruitment for 50+ Fortune 500 clients which included GMAC/Ally, Bank of New York Mellon, Northern Trust, GE, Intel, Raytheon, Motorola, Northrop Grumman, NBC, Novartis, Bayer, CSC, Siemens, ABB etc.
Reason for Leaving: Laid off
Al Capote Cleaners, Tampa FL 813.876.7660 09/09-08/11
SALES REP./CUSTOMER SERVICE MANAGER.
- Managed and led business to business sales project, increasing revenue for the store.
- Managed and led cost effective door to door marketing project, increasing revenue for the business.
- Made outbound calls to previous customers to settle their disputes with the staff and negotiate to get them back as lifetime customers
- Organized and planned time schedule for customer service team within Outlook
- Tracked incoming and outgoing items for efficiency and organization within internal tracking system
- Analyzed previous customer service routines then researched and formulated new innovative ones within proposals.
- Attended meetings and events to keep good communication network. Organized and appeared at clientele dinners
Reason for Leaving: Recruited by the Fountain Group
Ohio University: Human Resources, Economics Dept. Athens, OH 740.593.1000 01/07 to 11/10
H.R. SPECIALIST/ADMINISTRATIVE ASSISTANT
- Entered data, scanned, and filed (Processed) confidential employee documentation
- Scheduled luncheons and organizational meetings
- Reviewed resumes for qualified applicants to be sent to hiring managers
- Scheduled internal and external appointments within Outlook and Kronos
- Compensation department assistant analyst. Compiled financial spreadsheets and analyzed compensation statistics for management.
- Informed and assisted internal customers with benefits enrollment initiatives
- Greeted internal and external customers with professionalism and positive attitude.
- Developed close interactions with payroll and learned processing policies
- Administered and organized undergraduate tests for the Economics Dept.
- Entered and sorted data within Excel then analyzed it to help develop budget proposals specifically for other departments
Reason for Leaving: Relocated to Tampa, FL
EDUCATION
Ohio University
Bachelor of Arts in Economics
Bachelor of Arts in Political Science Pre-Law
SKILLS
Windows 2000/XP/7, Microsoft Office Suite (Outlook, Word, Excel, Power Point, Access)
BigBiller ATS, OpenHire, GoogleDocs, Kronos Scheduler, Careerlister ATS, Adobe Creative Cloud including Dreamweaver